The busywork, handled automatically.

Problem

US businesses lose an estimated $62 billion a year to poor customer service.

Forbes — Are You Part Of The $62 Billion Loss Due To Poor Customer Service?

Solution

IAS builds a follow-up system that starts the moment a quote goes out, sends reminders on a schedule, stops automatically the moment the customer replies, and flags anyone who goes quiet so a person can step in.

ROI & analytics (estimates)

Estimated payback: 1–2 months — one extra closed job per month typically covers the cost.

Price

Starting at $3,500 for a single follow-up sequence, up to $6,000 for CRM integration and multiple sequences.

Case study (illustrative example)

A remodeling contractor quoted jobs by hand and rarely circled back. After adding automatic reminders, no quote went unchased, and more customers heard from them again before choosing who to hire.

Workflow

1. Quote or proposal is sent.
2. A follow-up sequence starts automatically, timed to the job.
3. Reminders go out at set intervals.
4. A reply from the customer stops the sequence right away.
5. No response after the final reminder is flagged to the owner with full context.
6. Every outcome — won, lost, or still open — is logged in one place.

Problem

Inquiries arrive by phone, web form, and email — and go unanswered for hours. A study by NewVoiceMedia found that 41% of companies fail to respond to customer emails, 99% don't follow up after the initial interaction, and the average email response can take 15 hours.

99% of companies did not follow up after the interaction with the “customer”.

Forbes — Are You Part Of The $62 Billion Loss Due To Poor Customer Service?

Solution

IAS builds a system that captures every inquiry the moment it lands, sends an instant acknowledgment, alerts the right person, and escalates automatically if nobody follows up in time.

ROI & analytics (estimates)

Estimated payback: under 1 month for most businesses — one extra converted lead usually covers the cost.

Price

Starting at $2,500 for a single channel, up to $5,000 for multi-channel intake with CRM integration and custom escalation rules.

Case study (illustrative example)

A home services contractor was missing calls that came in after hours. Once speed-to-lead automation was in place, every inquiry got an instant reply, and no lead sat untouched overnight.

Workflow

1. Customer inquiry is recorded in your CRM, database, or spreadsheet.
2. Customer is acknowledged immediately.
3. The right staff member is alerted.
4. Follow-up reminders go out at two and four hours if there's no response.
5. The owner or a designated manager is notified if the inquiry is still open.

Problem

Orders and documents arrive by email and get typed into the order or accounting system by hand. It's slow, easy to get wrong, and hard to audit afterward.

Solution

IAS automates reading incoming order emails and attachments, extracting the details with AI, checking them against your records, and posting clean orders into your system for review.

ROI & analytics (estimates)

Estimated payback: 2–3 months for businesses processing dozens of orders a week.

Price

Starting at $5,000 for one inbox and one destination system, up to $10,000 for multiple document types and system integrations.

Case study (illustrative example)

A distributor receiving orders by email spent hours a day retyping them into their order system. Automating the extraction freed that time for higher-value work.

Workflow

1. An order email or attachment arrives in a monitored inbox.
2. It's filed automatically by customer and type.
3. AI reads the document and extracts the order details.
4. Extracted values are checked against your existing records; mismatches are held for review.
5. Clean orders post to your system with the source document linked.
6. A summary report shows what was processed and what needs a second look.

Problem

Start every workday informed and ready to act. Instead of sorting through overnight emails, customer issues, internal requests, and spam, then checking your calendar to plan the day, receive one concise morning briefing that highlights priority messages, upcoming meetings, and the actions that matter most. Automate the daily triage and planning that can consume 30–60 minutes, and put your attention where it belongs: on the work that moves your business forward.

Solution

Automate your morning routine with an AI-powered briefing that reviews your inbox and calendar, identifies priority emails, summarizes customer issues and internal requests, flags urgent items, and highlights upcoming meetings and required actions. Each workday, receive one concise summary of what needs your attention, what’s on your schedule, and what to do next, saving 30–60 minutes of manual sorting and planning so you can focus on running your business.

ROI & analytics (estimates)

Estimated payback: 2–4 months, depending on inbox and calendar volume and the cost of the time currently spent triaging.

Price

Starting at $3,5000 for a single-inbox agent, scaling with additional mailboxes, custom priority rules, and extra delivery channels (such as SMS alerts for urgent items or auto-drafted replies).

Case study (illustrative example)

A business owner was spending the first hour of each day sorting an overnight inbox before any real work began. An agent now delivers a ranked briefing at 7 AM — urgent items surfaced, spam removed, each message summarized — turning an hour of manual triage into a two-minute read.

Workflow

1. The agent starts automatically each morning on schedule.
2. It pulls every email that arrived overnight from your inbox.
3. An AI reads each one and judges its importance, urgency, and risk.
4. It sorts each email into a priority bucket and writes a short summary plus a recommended next step.
5. It builds a single briefing — a snapshot of the night, important items in full, minor items as one-liners, spam excluded.
6. The finished briefing lands in your inbox before you sit down.

Problem

New client intake — screening, paperwork, scheduling — is inconsistent and slow, especially when inquiries arrive faster than staff can handle them. Unqualified inquiries end up taking the same staff time as viable ones.

Solution

IAS builds an intake assistant that collects the right information from every new inquiry, checks it against your criteria, and books qualified prospects automatically — so staff only spend time on the ones worth pursuing.

ROI & analytics (estimates)

Estimated payback: 1–3 months, depending on inquiry volume and current screening time.

Price

Starting at $5,000 for a standard intake flow, up to $10,000 for multi-step screening with conflict checks and system integration.

Case study

We built Miranda, a legal intake assistant, to screen new inquiries for a law firm before they reached an attorney's desk — collecting matter details, running conflict and eligibility checks, and booking only qualified consultations.

Workflow

1. A new inquiry arrives by web form, phone, or email.
2. A structured conversation collects the key details.
3. Eligibility and fit are checked against your rules.
4. Qualified prospects are booked onto your calendar automatically.
5. Inquiries outside your criteria get a courteous response, and a referral if appropriate.
6. Every inquiry is summarized into a record for your team.